Academy of Wine & Spirits
| Duration: | Classroom: 7 hours. |
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| Includes: | Classroom: Printed Text Book, Online Exam, Digital Certificate & All Restaurant Equipment. |
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Guest Interaction: Learn how to professionally greet and seat guests, anticipate their needs, and provide attentive service throughout their dining experience.
Master the steps of serving beverages and meals, including timing, presentation, and checking back with guests to ensure satisfaction.
Understand fundamental kitchen safety protocols and sanitation practices to maintain a clean and safe dining environment.
Gain proficiency in presenting guest checks, processing payments, and handling transactions accurately and efficiently.ahlei-eg.com+3Inspire Management Training Centre+3elevare-consultancy.com+3Inspire Management Training Centre+4tef.gov.jm+4ahlei-eg.com+4Inspire Management Training Centre+4elevare-consultancy.com+4tef.gov.jm+4
Soft Skills Enhancement: Develop communication, teamwork, and problem-solving skills crucial for delivering exceptional customer service.
Receive step-by-step instructions for performing 22 key tasks essential to restaurant service, ensuring consistency and quality in performance.
This course is ideal for individuals who want to build a professional foundation in restaurant service—whether you're just starting out or looking to formalize your experience with industry-recognized certification.
Perfect for:
Aspiring restaurant servers entering the hospitality field
High school and college students pursuing hospitality careers
New hires and onboarding staff at restaurants, hotels, and resorts
Career switchers looking to transition into food & beverage roles
Operators and managers seeking to upskill their team with consistent, certified training
No prior experience is required—just a positive attitude and a desire to deliver exceptional guest service. This program sets the standard for excellence at the front line of food and beverage.
To earn your certification, you’ll complete a final 30-question multiple-choice exam that tests your knowledge of key service skills, including:
Proper guest interaction and service etiquette
Food and beverage handling techniques
Safety and sanitation standards
Billing, payment, and checkout procedures
A minimum passing score of 70% is required to successfully complete the course.
Upon passing, participants are awarded the Certified Restaurant Server™ designation from the American Hotel & Lodging Educational Institute (AHLEI)—a globally recognized credential that demonstrates your readiness to deliver professional, high-quality service in any restaurant or hospitality setting.
Upon successfully completing the course and passing the final assessment, participants earn the Certified Restaurant Server™ credential, issued by the American Hotel & Lodging Educational Institute (AHLEI)—a trusted name in global hospitality training.
This certification validates your knowledge and practical skills in areas such as guest service, food & beverage handling, sanitation, and billing procedures. It's a valuable asset for:
Enhancing your resume and job applications
Advancing within restaurant, hotel, or resort operations
Demonstrating a commitment to excellence and professionalism in the hospitality industry
Whether you're launching your hospitality career or looking to gain recognition for your experience, this certification provides a respected and portable proof of competence that employers recognize and value.
Classroom: $250
