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Cayman Smart Serve™

Classroom Cost: $75.00
Online Cost: $55.00

Course Details

Duration:	Online Self-Paced Module: 3 hours In-Person Workshop: 3 hours Certification Validity: 2 years Refresher Module Available: Recommended every 2 years
Includes:	Training Modules Your Legal Role in Responsible Service Understanding Alcohol & BAC How to Spot Intoxication Early Intervention Strategies that Work Liability, Risk & Legal Consequences Keeping Guests Safe After Drinking Downloadable Signs of Intoxication Checklist Responsible Venue window sticker (for certified establishments) Digital certificate + optional printed card Custom QR code for instant certificate verification Local Relevance Cayman-specific laws and case studies Video or message from the Commissioner of Police Community-driven, with real-world Cayman examples Support & Group Options Volume discounts for hotels, bars, and event venues Ongoing support and optional 2-year refreshers Certification tracking for managers.
Course Date/Time Detail:

Whats Covered?

Module 1: Responsible Service & Your Legal Role

Overview of Cayman liquor laws

Introduction by Commissioner of Police (video or statement)

Employer/Employee legal responsibilities

Module 2: Alcohol Basics

Standard drink definitions

How alcohol affects the body and brain

BAC explained: How impairment is measured

Module 3: Spotting the Signs

Early, moderate, and advanced intoxication indicators

Guest behavior and physical symptoms

Module 4: How to Intervene Professionally

Saying "no" with authority and care

Handling aggressive or intoxicated patrons

Sample scripts and role-play scenarios

Module 5: Liability, Risk & Safety

Serving underage or intoxicated guests

Legal consequences for businesses and individuals

Case studies from Cayman

Module 6: Getting Guests Home Safe

Promoting designated drivers and safe transport options

Partnering with local taxi services or hotel shuttles

Staff coordination for post-service guest management

Who should attend?

Bartenders

Servers

Restaurant Managers

Hotel Staff

Event Staff

Club and Bar Owners

Assesment & Certification

Final Quiz & Certification

25-question multiple choice assessment

Must score 80% to pass

Bonus Materials:

Downloadable staff checklist (Signs of Intoxication)

Responsible Venue window sticker (for certified locations)

Custom QR code for certificate verification

Digital certificate

Become a Certified Smart Serve Trainer (Cayman Islands)

Passionate about promoting responsible alcohol service in Cayman?

We're building a team of certified trainers to deliver our cutting-edge Smart Serve program across the islands. If you’re experienced in hospitality, education, or law enforcement—and ready to inspire change—apply now to join our mission.

Apply to be a Smart Serve Trainer – Cayman Islands

Bring Smart Serve to Your Company or Country

Looking to reduce alcohol-related harm and raise the bar for responsible service?

Whether you're a hotel group, hospitality association, or government agency, we offer customizable Smart Serve programs designed for your unique legal and cultural environment. Let’s co-create a course that fits your needs and makes an impact.

Request a Smart Serve Training Proposal